At Zovo Jewels, we are committed to providing you with high-quality jewellery. Our warranty policy ensures that your purchase is protected:
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Warranty Coverage: Our jewellery comes with a 6-month warranty covering manufacturing defects, including issues with metal quality, stone settings, or clasps.
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Exclusions: The warranty does not cover damages caused by misuse, improper care, accidental damage, or natural wear and tear.
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Claim Process: To claim warranty, please contact our customer support team with your purchase details and clear images of the product.
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Repair or Replacement: Based on the nature of the issue, we will offer free repair or replacement of the defective item.
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Shipping Costs: Customers are responsible for shipping charges for sending the product to our service center.